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Management Accountability Framework

Questions and Answers

Q.1 What is the Management Accountability Framework?

Based on the vision articulated in Results for Canadians: A Management Framework for the Government of Canada, the Management Accountability Framework (MAF) is structured around 10 key elements that collectively define "management" and establish the expectations of the Treasury Board of Canada Secretariat (TBS) for good public service management. It was developed to provide senior public service managers with a specific list of management expectations within an overall framework for high organizational performance. Please refer to the TBS website for details www.tbs-sct.gc.ca/maf-crg/index-eng.asp.

Q.2 What are the highlights of the TBS assessment of LAC's performance?

In 2007–2008, the TBS assessed LAC's MAF performance by analyzing 21 separate areas of management, called indicators. For all of the indicators assessed, LAC earned 2 "strong" ratings, 13 "acceptable" ratings, and 5 "opportunity for improvement" ratings; it did not receive "attention required" ratings.

TBS congratulated LAC on its efforts to improve management relating to the following indicators: values-based leadership and organizational culture, utility of the corporate performance framework, and risk management.

TBS also highlighted the efforts of LAC to maintain strong ratings for effective procurement, and the extent to which the workplace is fair, enabling, healthy and safe.

TBS also identified indicators that require improvement:

  • quality and use of evaluation
  • effectiveness of information management
  • quality of analysis in TB submissions
  • effectiveness of internal audit function
  • quality reporting to Parliament

Q.3 Why has LAC developed an action plan for the Management Accountability Framework?

In response to the 2007–2008 TBS assessment, LAC has developed an action plan that focuses on all of the indicators (see attached). LAC is implementing this action plan to improve management across the organization.

LAC media contact:
Isabelle Gaudreau
Media Relations Officer
819-934-5787